Privacy Policy
You'll be taken to MyJobQuote, where you can get up to three free quotes from local tradespeople, with no obligation to go ahead.
Last reviewed: 29 August 2026
Who we are and the scope of this policy
TimberDecay.co.uk is operated by Prudent Plus Limited, Booths Hall, Booths Park, Knutsford, Cheshire WA16 8GS. Registered in England and Wales, company number 10104295. ICO registration reference ZB208127.
This notice explains how personal data may be handled when you visit our pages, follow a third-party link or contact us by email. It concerns this website, rather than the separate websites and services operated by contractors or referral partners.
Data we may collect
When you browse, the hosting provider may process standard server information such as your IP address, requested pages, timestamps, browser and device details, referring page, and security or error events. This information may be needed to deliver the site, troubleshoot faults and protect it from abuse.
If you email us, we may receive your email address, name, message content and any other information you choose to include. You do not need to create a visitor account or provide personal contact details simply to read our guides. We do not ask visitors to submit enquiries for building work through an on-site form.
Why we use data and our lawful bases
We use website logs to operate, secure and diagnose problems with the site, usually on the basis of our legitimate interests in maintaining a functioning and secure service. We use information in your email to read and reply to your request and keep an appropriate record, normally on the basis of legitimate interests, or to take steps requested by you before a contract where applicable.
Where a legal obligation applies, we may process or retain records to comply with it. If we introduce optional tracking that requires consent, we will request it before using the relevant technology. We do not treat consent as the automatic lawful basis for all processing.
Cookies, analytics and affiliate links
Basic website and hosting functions may involve cookies or similar technical measures. Non-essential analytics or advertising cookies should not be placed without the consent required by UK privacy and electronic communications rules. Your browser can show and manage cookies stored on your device.
Links to MyJobQuote may carry an affiliate tracking parameter. Following one of these links takes you to a separate website, whose operator can collect data under its own privacy notice and cookies policy. An outbound link does not by itself mean you have submitted your details to TimberDecay.co.uk. We recommend reading the receiving site's policies before supplying your information.
Who may receive information
Our website host and technical service providers may process limited information when providing hosting, security, email delivery or maintenance services on our behalf. We may disclose information where legally required or where reasonably necessary to establish, exercise or defend legal rights.
We do not operate the tradesperson-matching service reached through our outbound links. Contractors and referral platforms are responsible for explaining their own handling of personal information. We do not sell email enquiries to contractors.
How long information is kept and where it may be processed
We keep personal data only for as long as reasonably needed for its purpose, taking account of operational security, follow-up enquiries and any legal obligations. Server-log retention depends on the hosting and security arrangements; email correspondence is reviewed and deleted when no longer required. We do not promise a single fixed period for every category of record.
Some technical or email service providers may process information outside the UK. Where restricted international transfers occur, appropriate safeguards should be applied as required by UK data protection law. Contact us if you want to ask about an individual transfer or retention arrangement.
Your data protection rights
Depending on the circumstances, you may ask to access your personal data, have inaccurate details corrected, request erasure or restriction, object to certain processing, or exercise data portability rights where they apply. Where processing relies on consent, you can withdraw that consent without affecting earlier lawful processing.
To make a request, use the email address below and explain what you need. We may ask for enough information to verify your identity before disclosing personal information. You can also raise a concern with the Information Commissioner's Office. We would appreciate the opportunity to address concerns directly first.
Children, security and changes to this notice
This is a general information website about buildings, not a service directed at children. Please avoid sending financial details, identification documents or other sensitive information in ordinary email unless specifically necessary.
We take reasonable measures to protect the website and information we receive, but email and internet communications cannot be guaranteed completely secure. We may revise this notice when features, service providers or legal requirements change; the current version will appear on this page.
Contact us
For questions about this page or the operation of TimberDecay.co.uk, please contact the website operator using the link below.
Email us: Enable JavaScript to display the email address.