What might be happening
An independent inspection can help separate visible symptoms from the building defect producing them.
Before agreeing to treatment or extensive replacement, it is reasonable to ask what has actually been found, how far the damage extends and what is allowing it to happen.
What you can look for
Ask the surveyor to identify the moisture source, extent of decay, evidence of active insects and any structural implications.
You do not need to start taking the building apart yourself. If access is difficult, ask the person inspecting it to explain what needs to be opened up and why. Photographs of hidden defects are useful, especially when you are comparing quotations.
Putting it right
Use a written scope of necessary repairs to compare contractors on the same basis.
Be wary of a quotation that deals only with the damaged wood and says nothing about the water or building defect behind it. Once the cause has been dealt with, the remaining timber can be checked and the necessary repairs planned.
When to call someone in
If there is a safety concern, arrange urgent support rather than waiting for several routine quotations.
A carpenter or joiner may be right for a local timber repair. If the problem involves a leak, you may need a plumber or roofer first. Where supporting timbers have moved, sagged or seriously weakened, get advice from someone qualified to assess the structure.
Questions worth asking
- What evidence supports the diagnosis and proposed treatment?
- Which parts of the work are essential and which are optional?
- Will you put the findings, scope and exclusions in writing?